Downloading a Web Site Backup

Yesterday morning our new web server suffered a catastrophic disk drive failure. Fortunately we had a back up of everyone’s content from a couple days earlier, however the back still resulted in everyone loosing a couple days worth of data which could have been disastrous hence the reason for this tutoral.

Getting Started

login

 

First visit http://www.yourdomain.com/cpanel and login using your cpanel details that were sent to you when your hosting was activated. If you don’t have your details, or never recieved them please let us know using the contact form or by sending us an email.

Once Logged In

cpanel

 

Once you are logged in, you should see the screen above or something similar as there are multiple themes you can choose from for cPanel.

Backups

backups

 

Click the backups button that has been highlighted in green in this screen capture.

The Backup Centre

backups_home

 

Once you’ve clicked on backups, you will be presented with the screen above where you can click a button to generate a full backup.

Generate a Full Backup

download_backup

 

Click the button highlighted in green in this screen shot to generate a full web site backup. This will not only back up your files, it will back up everything! Email accounts, addon domains, MYSQL databases, EVERYTHING.

Backup Options

backup_options

 

Here you can specify where you want the backup to be or if you’d like our server to FTP it to another server as well as set an email address to be notified when the backup is complete.

Completed Backup Download

download_full_backup

 

Once you recieve your notification, you will now see a link to download your backup in the backup center. Simply click the link and download the backup.

I hope this helps everyone get sorted out and provides you with a clear way to back up your web site and other related data.

Thank you,

Andrew Goldenberg

10GB Holiday Promo

This holiday season we at DigitalEH Development are thankful for all of you, our fantastic customers!

Most of you have been with us since the very beginning, and a few of you are just learning about our services!

Nevertheless we love you all the same!

That being said, we have a fantastic holiday offer that we think you are going to love.

Starting today and until December 25th get 10GB of web hosting space, and 10TB (That’s right terrabytes!) of bandwidth for only $80 / year!

For new customers simply sign up, and select the 10GB holiday special!

Existing customers fill in a support ticket here requesting an upgrade.

This offer is not subject to any restrictions and the package itself  will remain yours for the life of your account!

So hop on this offer before it’s gone like Santa on boxing day!

Your 10GB of Hosting Includes:

  • Unlimited Addon Domains
  • Unlimited MYSQL Databases
  • Unlimited FTP Accounts
  • Unlimited Email Accounts
  • Unlimited Subdomains

and much much more!

Square Enabled

Good Afternoon Everyone!

This post is to let all of our clients whether new or existing that we are now square enabled!

What this means is that if you’d like to pay for our services VIA credit card, we are able to swipe your card on the spot.

As always we do still accept cash, cheques, or paypal as payment methods as well.

DNS Updates

Good Afternoon,

Last week as you may all know DigitalEH ventured into the reseller hosting business, and as such had to make some changes to our DNS servers.

As a result, a few of you may have experienced issues with mail and web site availability.

We have reverted back to our previous DNS set up, and within 24-48 hours all issues should resolve themselves.

If issues persist, please feel free to open a ticket and we will get it looked at!

Thank you,

Andrew Goldenberg

Reseller Hosting

We’ve had a lot of requests from developers for Reseller hosting and today I am happy to announce that we now offer reseller web hosting services.

We can cater to a small reseller such as a developer who wants to host his / her own clients as well as someone who has quite a few more clients.

Check out our hosting page for more details on the available packages and pricing.

We are able to custom build reseller solutions as well should none of our packages meet your specific needs!

Happy Coding!

Updates

Well hello there everyone!

It has been quite some time since I have posted to our company blog, and for that I have to apologize! I’ve been insanely busy serving all of our clients, as well as attending college to get a diploma in web development!

Many of you have been very supportive, and for that I truly am grateful! I have fantastic clients, and I love helping each and every one of you when the time comes.

Changes

You will notice that this web site is now much more responsive! Depending on the device you are using to view this web site, it should now scale properly

Support Tickets

We now have a support tickets system that is better integrated with WordPress and offers us a better way of tracking your tickets and ensuring they are attended to promptly. Many of you prefer to email myself directly in order to get your problem resolved quickly, and you are all more than welcome to continue to do so.

Thank you all for your continued patronage and support! We look forward to serving you in the future

Andrew Goldenberg

DigitalEH Holiday Deal

Holiday Special Offer

  • 1 Year of our Basic Hosting
  • 1 Year Domain Name Registration
  • Personalized WordPress Theme
  • Google Apps for Domains Setup with 10 Free Accounts

We typically charge $799.95 for this package, but over the holiday season we are offering the above for only $500.00!

To order simply visit the Your Project page, and tell us about your project. In the notes section be sure to quote offer #HolidayDeal.

WordPress 3.3 is Live!

Those of you running WordPress may have noticed in the last couple of days that your admin area is prompting you to update to the latest version of WordPress.

We would strongly advise that you upgrade not only for security purposes, but because the good folks at WordPress have added some very awesome features to WordPress 3.3.

If you require assistance upgrading, please put in a support request and we will be happy to upgrade your WordPress blog for you.

You can learn more about what the latest version of WordPress has to offer here.

Enjoy the Update!

New Look, Same Great Service!

Good Evening!

This is a late night post about some recent changes we made here at Digital EH.

We looked over our business and decided to slim down our offerings as a way of showing off our specialties.

We hope you like the simplicity of our new look and we really hope you can still find your way around.

We’d like to put the focus on our amazing Web Hosting and Graphic design services in order to get your business up and running as quickly and affordable as possible.

If you’d like us to assess your web site or build you a brand new one, please do not hesitate to call or e-mail us today!

Thank-you,

Andrew Goldenberg
Lead Developer
Digital EH Design & Development

Andrew[at]DigitalEH.ca
Tel: (613) 700-9220

Keep WordPress Up to Date

A lot of our clients use WordPress as the platform to build their web sites on.

Having said that, it is absolutely imperative that when an update for WordPress is available that you update your WordPress installation to the newest version as soon as possible.

In order to avoid having your web site hacked and destroyed, we would recommend using the automatic update from your WordPress admin area.

We’ve had several clients in the past who have had catastrophic web site issues as a result of having their out of date WordPress installation / theme hacked.

We do as much as we can to keep our clients protected from hackers, however we cannot update WordPress for you without your login.

We are happy to update your WordPress installation for you. Simply supply us with your admin account login and we will get it done within 4 hours of receiving your information.

Thank-you,

 

Andrew Goldenberg – Owner
DigitalEH.com